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Residence & Conference Centre - Hamilton 245 Fennell Avenue West • Hamilton, ON L9C 7V7 Phone (905) 385-3200 Toll Free (877) 225-8664 Email: mohawk@stayrcc.com |
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Hamilton offers many natural and man-made diversion for the leisure traveler. The beauty of the escarpment alone compels attention as it changes its expression to greet each season. From exquisite harbor dinner tours to one of North America’s most outstanding concert venues Hamilton has a variety of attractions the whole family will enjoy. We are seasoned professionals when it comes to handling large and small groups or corporate meetings that involved over 10 rooms. For more information on groups please contact our sales manager at mohawk@stayrcc.com or reach us at either toll free 1-877-225-8664 or (905) 385-3200. Group Pays All (GPA) Group Booking A GPA group booking is one where the group pays for all the room charges. In order to confirm these bookings we must receive a signed group contract as well as payment of a 50% advance deposit. Once the booking is confirmed the rooms that you have blocked will be held until the cut-off date which is one month before arrival. A rooming list will be required with names, arrival and departure dates and should be forwarded as soon as possible but no later than one month before arrival. Any rooms not reserved prior to this date via a rooming list will be released to the general public. Reservations made after this date are subject to availability. Final payment is required at check out. Methods of payment accepted include cash, certified cheque, money order, bank draft, Visa and MasterCard. Please note that personal cheques are not accepted. For groups who wish to be invoiced a credit application must be completed and returned at least four weeks before arrival date. The credit terms are net 30 days with a service charge of 2% per month on overdue accounts.
Terms and conditions are subject to change without notice. Refer to individual contract for exact terms, conditions and cut off dates. A IPA group booking is one where the individual guests pay for all their own room charges. In order to confirm these bookings we must receive a signed group contract. Once the booking is confirmed the rooms that you have blocked will be released into our property management system. At this time all your guests can now phone our property and quote the group name that you have provided us. Our front desk staff will let your guests know what rooms are available and take all their individual information as well as a credit card to guarantee their reservation. Guests will be provided with a confirmation number once their reservation is made and they have up to 24 hours before arrival to cancel this reservation without penalty. First Cut Off Date – 2 months prior to group arrival. The rooms you have blocked will be held until the first cut off date. 50% of any rooms not individually reserved prior to this date will be released to the general public WITHOUT notice. Final Cut Off Date – 1month prior to group arrival. The remaining rooms blocked after the first cut off will be held until the final cut off date. Any remaining rooms not individually reserved prior to this date will be released to the general public WITH notice (1 phone call and/or e-mail) to the group coordinator. Reservations made after the final cut off are subject to availability. Final payment is required at check out. Methods of payment accepted include cash, certified cheque, money order, bank draft, Visa and MasterCard. Please note that personal cheques are not accepted. Recent & Upcoming Groups |